Mobile / Live
ef88c collects only what it needs to run your account and process transactions through payment rails like bKash and Bank Transfer. This policy tells you exactly what we collect, why we keep it, and what you can do about it — access and use depend on your local law and eligible regions.
When you open an ef88c account, we collect the registration details you provide — name, contact information and login credentials. If you make a deposit or withdrawal through bKash or Bank Transfer, transaction references associated with those payment rails are recorded on our side as part of your account history. We do not store full bKash wallet credentials or bank account numbers beyond the reference needed to match a transaction to your account. We also collect technical data your device sends automatically: IP address, browser type, device model and session timestamps. This helps us detect irregular access patterns and keep your account accessible only to you. Cookies and similar technologies record session state so you stay logged in across pages without re-entering your details every time. Data retention follows the period required to satisfy the operational, financial and audit obligations that apply to our platform. When that period ends, account data is deleted or anonymised. We do not sell your personal data to third parties. Where third-party services — such as game content from our studio partners — operate within the platform, they handle only the session data required to run that service, not your full account profile. Your use of this platform depends on your local law and the eligible regions we serve.
This policy covers every interaction tied to your ef88c account — from the moment you register to the point you request a withdrawal. Third-party services embedded in the platform operate under their own data terms; we set out below which areas this policy reaches and which fall outside it.
Login, registration, profile updates and password changes are all covered. Data you enter into your ef88c account form is processed under this policy; we hold it for as long as your account remains active or as required by our retention schedule.
Payment activity processed through bKash or Bank Transfer generates a transaction reference that sits in your account wallet history. That reference is within this policy's scope. Your bKash or bank provider's own data practices are governed by their separate terms, not ours.
Pages, game lobbies and session logs generated while you browse ef88c fall under this policy. Browsing data — page visits, session length, device type — is collected automatically and used to maintain account functionality and detect access irregularities.
Game content from studio partners runs inside the ef88c lobby but those studios process only the session data needed to deliver a game round. Their data handling is outside this policy's scope; review their own published terms for detail on what they retain.
You have practical rights over the data ef88c holds on your account. Reviewing what we hold, correcting an error and raising a question about how your data is used are all actions you can start from your account area or through our support route. Each right is described below with the step you take to exercise it. Where a request involves verifying your identity — for example, confirming that a bKash number or Bank Transfer detail belongs to you — we will follow the verification steps shown in your account before making any change. We aim to acknowledge requests promptly; actual resolution timelines depend on the nature of the request and any verification required. If you are unsure which right applies to your situation, contact us through the published support route and we will direct you to the correct process. Access to these rights may depend on your local law and eligible regions.
Open the account area and navigate to your profile and transaction history. What you see there reflects the data we currently hold. For a full structured copy of your account data, submit a request through the support contact route published on this page.
If a name, contact detail or payment reference on your account is wrong, update it directly in your account settings where the field is editable. For details you cannot edit yourself — such as a registered mobile number tied to a bKash wallet — raise the correction through support.
If you are unsure why a specific piece of data was collected or how long it is kept, send your question through our published support channel. We will respond with the specific basis for holding that data and the applicable retention period.
You can request that your ef88c account be closed and your personal data removed subject to our retention obligations. Submit that request through the support route; we will confirm what data is deleted and what must be kept to satisfy audit requirements.
If you have a question about how ef88c handles your data, or you want to exercise a right set out in this policy, use one of the contact routes below. We publish only the routes that are actively monitored; do not rely on any channel not listed here for a privacy request.
Start a live chat session from any page on ef88c while you are logged in. Identify your request as a privacy matter so it reaches the right team. This is the fastest route for straightforward account data questions.
Send your privacy request by email to the support address published in the Help section of your account. Include your registered contact detail so we can verify your identity before processing the request.
The Help section inside your logged-in account area contains the published support routes and links to this policy. Open it to find the correct contact form for data requests, account corrections and closure submissions.
ef88c applies access controls so that account data is reachable only by the systems and staff that need it to run your account or respond to a support request. We do not share your data with advertisers or unrelated third parties.
We use cookies to keep your session active so you do not have to re-login every time you switch pages. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how your account loads. No third-party advertising cookies are placed by ef88c.
Transaction references from bKash or Bank Transfer activity are stored in your account wallet history as read-only records. We do not hold live wallet credentials. Queries about a specific transaction record can be raised through the support route named in this policy.
We keep account data for the period needed to meet our operational and audit obligations. When your account is closed and the retention period ends, personal data is deleted or anonymised. The exact retention schedule depends on the category of data and applicable requirements.
When this policy changes in a material way, we post the updated version on this page and note the revision date at the top. Continuing to use your ef88c account after a change is posted means you have seen the updated terms. Check this page periodically if you want to stay current.
These questions cover the data rights and policy details we hear most often. If your question is not answered here, use the support route listed in this policy.
We collect the details you enter during registration — name, contact information and login credentials. Once you transact via bKash or Bank Transfer, a transaction reference linked to that activity is also added to your account record. We do not collect more than what is needed to run your account.
We do not sell your data. Studio partners who supply game content within the ef88c lobby receive only the session data needed to run a game round — not your account profile or payment references. Any third-party service operates under its own published data terms, separate from this policy.
Open your account area and review your profile and transaction history for the data displayed there. For a complete structured copy of what we hold, submit a request through the published email or live chat support route. We will verify your identity before sending any account data.
Payment details tied to a verified wallet or bank account cannot be changed through self-service fields. Raise a correction request through our live chat or email support route, include your registered contact detail, and the team will confirm the verification steps needed before making any change.
After an account is closed, we retain data for the period required by our operational and audit obligations. Once that period ends, data is deleted or anonymised. The specific schedule depends on the type of data. You can ask for the applicable period through our support contact.
This policy applies to all ef88c account holders. However, access to the platform and the rights available to you depend on your local law and the eligible regions we currently serve. If you are unsure whether ef88c is available in your jurisdiction, check the eligibility information shown during account registration.